Attach multiple services to single assignment group in servicenow.




We have integrated PagerDuty with ServiceNow, But we aren’t sure on how PagerDuty support configuring multiple services to the single assignment group. We were only able to map single service per assignment group in ServiceNow (And, that works good). But, Here we have a single assignment group that supports multiple services(#250).

Please let me know how to achieve this requirement.


(Jade Paoletta) #2

Hi Varshith!

Great question! Unfortunately, at the moment our ServiceNow integration only supports 1:1 mapping between services and assignment groups, which you can read more about here.

However, I’m happy to pass your feedback along to our product team in the form of a feature request.


(system) #3

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