From time to time, we’d like to reach out to a coworker with a particular set up skills. i.e. directly “beep” some individual who isn’t currently on call. Is there a way to do this?
You could consider adding your coworker as a responder to the incident. You can read about this on our Knowledge Base here. If this doesn’t suit your needs, you can always reach out to us at firstname.lastname@example.org to submit a feature request!
There is no incident yet. I’m just looking to be able to alert a coworker directly.
In that case, you can trigger an incident manually and assign it to your colleague.