What's New: Updates to Event Intelligence, Mobile, and More!

Read about PagerDuty’s August 2021 Product Updates.

View product demos, catch a glimpse of our new products, and learn more about how you can:

  • Automate and reduce toil
  • Prevent customer-impacting issues and innovate faster
  • Keep external systems in sync with PagerDuty
  • Embrace greater context on-the-go

Enjoy the following new product updates and enhancements:

  1. Runbook Automation: New features and enhancements to Rundeck Enterprise and Rundeck Community, as well as the following incubating features designed to welcome your feedback:
  • Easier-to-digest output data and Ruleset visualization to view workflows through the rule creation process, features
  • New Microsoft® Azure node steps to add Cloud Automation to Rundeck workflows
  • New ServiceNow® Node Source set-up custom filters
  1. Event Intelligence: View the PagerDuty Service Graph that clearly defines service and ownership mapping
  2. Integrations: Keep external systems in sync with PagerDuty via Webhooks V3 and service changes such as service.created, service.deleted, and service.updated
  3. PagerDuty Mobile App: Now also view change events and service dependencies on the PagerDuty Mobile App for faster triage on-the-go

Note our planned product deprecations:

  • August 31, 2021 – The New Service Profile will fully replace the Service Details Page. New capabilities include recent change events, adding and viewing dependencies, and adding runbooks or a communication channel. Learn more here.
  • November 13, 2021 – Webhooks V1 will be fully replaced by Webhooks V3 which is now generally available.
  • March 31, 2022 – Webhooks V2 will be replaced by Webhooks V3 which is now generally available.