Slack v2 not an option in PagerDuty

Hello all. I’m following the instructions to integrate an existing PagerDuty account to a Slack workspace, the instructions are located here: https://support.pagerduty.com/docs/slack-integration-guide#section-add-the-slack-extension-to-a-service

In step 2 it says to select Slack V2 from the dropdown list. There isn’t an option to select Slack V2 from the dropdown list, though I’ve definitely completed previous steps.

I’m not able to proceed further, though I do see the PagerDuty integration in our Slack workspace. I can use /pd commands in the workspace, but I can’t set up the service to set up alerts sent to specific channels.

Hi Thomas,

Thanks for reaching out! Could you send an email to support@pagerduty.com so that we can help triage this further? Please refer to this post when you do, thank you!

Cheers,

Nick

Thanks, support has picked up my issue and are working with me.