I’m looking for information/documentation on sub-teams and their relationship to a parent team. I’ve tried to look for documentation explaining what benefits they bring and best practices etc.
For example, we have a main team that comprises of 4 sub-teams which each have their own oncall rota. Should we be looking to set it up with 4 sub-teams under the parent team, or should we just have a single team but then create 4 separate schedules within PagerDuty?
Any suggestions, or direction to documentation will be much appreciated.