From what I can tell, round robin is not actually supported in the escalation policies API. This is leading to a bit of an issue for us as we use Terraform to manage our PagerDuty configuration. We want to use the new Round Robin behavior, but whenever we re-run Terraform, the option is disabled. Are there any plans to update the API (and by extension the Terraform provider) to support the new option?
Thanks for reaching out on our community space! I have shared this feature update suggestion with our product team - sorry we don’t support this right now but do let me know if you have any more on this one!
Team Lead, EMEA Support@pagerduty.com