Pagerduty Rotation

Apologies, I could not find the answer to this question by searching the forums.

But is it currently possible to rotate incoming incidents on a team by team or person by person basis.

For example, say if we have a service called “Cloud APIs” for the first incident that comes into “Cloud APIs” this is assigned to “Person one”, for the second “Cloud APIs” incident this will be given to a different second person, third person and so forth.

So what essentially happens is you keep rotating each incident per person.

I have been trying to set this up in my pagerduty schedule, but not sure if this is currently a feature or not.

Any help would be greatly appreciated, thank you.

Hello,

Thanks for reaching out on our Community space! Have you looked into round robin scheduling?

https://support.pagerduty.com/docs/round-robin-scheduling

Take a look at the link above and let us know if this helps.

John

John O’Donnell
Team Lead, EMEA Support@pagerduty.com

1 Like

That’s perfect, thank you very much for the help.

Good to close this thread.

Thanks again for a swift response and resolution.