Our team is using PagerDuty for the operations of our products. We have multiple schedules, and due to some specifics, there are some folks that are part of all schedules and their shifts also align across all schedules. We cover only half of the 24 hours a day.
When two people agree to rotate their schedules just for a given week, we have to manually open each schedule and make the change for each given day. We cannot use the “Schedule an Override” option for the whole week, since it overrides the whole week (7 x 24hours) and we want to make the change only for our daylight hours.
Would it be possible to add an option in the “Schedule an Override” window, so that one can select the shift that he needs to override the schedule with?
If this is already possible, I would appreciate to receive some directions.