New Jira Cloud integration failed to setup

Hi,
I’ve tried to connect Jira Cloud to PagerDuty, unfortunately without success. The first configuration screen goes without a problem (choice PagerDuty Service and Jira project).
JIRA test issue is created every time and shows that configuration is successful, but when I try to save on configuration screen I get the message:

Outbound integration must be an object containing properties id and type.

No matter what fields I fill in and how. The type of issue does not matter.
I’ve tried filling in all the custom fields - no difference.
I’he tried two different instances - my production one and Jira from Cloud Developer Bundle.
I am losing hope this combination can work. Please help.
Regards
Bakus

Hello @Baku,

Please can you refer to the PagerDuty [Jira Cloud Integration Guide]. There’s been no change made recently to the Integration.
If the issue still persists, please can you reach out to the Support Team, suppoort@pagerduty.com with screenshots of the error and details of the Service in question then we will go from there.

Regards,

As it comes out this message is shown because I have free account without possibility to run this integration.
A very clear message for such an error.

Hello @Bakus

You’re on our Freemium plan, which doesn’t support Jira integrations. You can read more under Incident Response on our pricing page.

Regards,

Alex Engelmann
Technical Support Specialist
PagerDuty.com