Incident Command System: Live Webinar


How to Lead a Response Team During a Major Incident

During a major customer-impacting incident, every minute counts. The team must work together seamlessly and quickly to a successful resolution—and that’s done best with an Incident Commander driving coordination.

An Incident Commander is tasked with being the decision-maker, delegating tasks and listening to input from subject matter experts in order to bring the incident to resolution. This is a critical role and there are essential best practices you must follow to get it right.

Join us to learn:

  • What is an Incident Commander?
  • The role and responsibilities of an Incident Commander
  • Incident call procedures and terminology
  • Incident commander skills for success

Who should attend?

  • Incident responders
  • Admins/managers
  • Account owners
  • New Users
  • Customers
  • Folks in a trial

Upcoming Dates – Click to Register
Friday April 17 @ 11AM EST // 8AM PST // 4PM BST

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