Hi! 
My name is Tiago and I have just joined PagerDuty as a Developer Advocate in the Lisbon (Portugal) office. I will be joining Mandi, Kat and Tara in supporting the community and trying to improve your experience with PagerDuty.
I have spent 13 years working with developers and engineers in different companies across the EMEA region so if I can help in any way please reach out through the community forums or social media.
Glad to be part of this amazing community!