Connectwise Manage is our one pane of glass. No engineers check pagerduty, would be great if it integrated to ticketing and worked based on ticket status. Opening and resolving incidents based on ticket status.
Our Professional Services organization would be happy to explore options for your organization’s needs with Connectwise Manage and PagerDuty. Don’t hesitate to reach out to your account team or me directly.
Thanks, but we’ll wait on an official integration or until someone else does it better/cheaper.
Not a worry. We have raised this as a feature request with the Product Team.
The other option would be to engage with the Professional Services Team through your