Changing impacted service after creating incident

#1

Hello.

Is it possible to change the impacted service after it has been created?

Not to create a new one, as it adds an extra work, it would be really great if there was a possibility to dynamically change it at any given time.

For now, changing possibilities are very limited.

Thank you in advance.

#2

It is not possible to change the technical service name once the incident is created. There are open feature requests for this, if you’d like to add your company, please send a request into your account team or support.