We’re using the Webex integration to send a message when an incident triggers. I’d like to embed a link the Webex message that will let the user directly ack the incident. Is there a way to build the link? I have the incident id - but I don’t see a GET route in the API or PagerDuty web app that will let me ack an incident, only a PUT.
Acknowledge incident from URL
The API isn’t set up to process actions that way. It only allows for updates to objects, hence the PUTs.