Why are my phone notifications cut off?

notifications
official

(Tyler Wells) #1

Some people experience issues with PagerDuty phone calls and voicemails being cut off or cut short. The solution is to set up a delay before the notification recording starts to play. To do so, go to my profile and edit the phone number under your contact methods. Add a comma—or several—to the end of your phone number and this will delay the start of the recording. Each comma will delay the start of the recording by one second.

For example:
415-555-1234,,,,
(5 second delay)

415-555-1234,,
(2 second delay)