Voice Response (IVR)

Would it be possible to add voice response for phone calls?

It seems like about 1/3 of the time I am being paged, I am in a car. It would be great if I could say the number instead of having to type it in.

Otherwise, I have to pull over in the middle of the daily commute in order to acknowledge or resolve the issue.

Hi Brooke - I’m Paul Rechsteiner, a product manager at PagerDuty. Thanks for this feature request! It sounds like the ability to Acknowledge via voice would be the most relevant command, and that Resolve or Escalate might be useful as well. Does that line up with what you were thinking?

Thanks,
Paul