User+Paging method escalation policy


i need admin to be able to setup paging rules, not the user themselves. In that case it’d make sense to allow chooseing person+paging method in escalation rules. The only way I can think of how to work around this currently is to add 3x users, john-phone, john-app, john-sms. Any other ideas for workarounds?


Hi Tom,

It would be great to have an idea of what you are looking
to achieve in this instance. Can you provide more details as
to the use case you are exploring that would have you desire
to configure rules at the Escalation Policy Level.


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