Unable to set a team in Service/Update API


(Eric Fontana) #1

I’m passing a team reference in my payload, but it gets ignored??

“teams”: [
{ “id”: “IDXXX”,
“type”: “team_reference”

(geeth) #2

Teams are actually tied to the escalation policy rather than the service which is why our REST API shows read only as for the teams aspect within a service.

If you update escalation policy in the REST API with the team, it should update it for the service too!

(system) #3

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