The Value of Using an Email Integration


(Angela Apinyavat) #1

If we do not have an integration guide for your monitoring tool, you can create a custom integration with our Events API, Custom Event Transforms, or you can create a generic email integration.

Why use an email integration?

  • An email integration with PagerDuty can be used for any service capable of sending email alerts
  • Easy and quick to integrate
  • Can use email filters and email management rules to control when incidents are triggered

However, email integrations lack the security and real-time acknowledgement, available with our API.

(system) #2