Retrieve all informations from input alert


Through your WebUI we can access to all fields (in Custom details table) send by Datadog for creating an incident, especially the “tags” fields. But, when I get the same incident with your API, these fields are not returned, is that possible to get them? We index all our incidents in an Elasticsearch and those tags are really useful for us to categorize. As these are part of initial payload, they should be accessible easily.


Hi Thomas,

We actually have a Knowledge Base article dedicated to doing just this through the REST API which I have linked below:

Retrieve Incident Details Using the API

You will see there that doing so requires using the List Log Entries endpoint and being sure to include channels include[]=channels. The tags included in your payload sent tu us from DataDog should be able to be retrieved here

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