This is related to the post: Regarding Urgency Field
Here what is the meaning to change upward? does this mean we can only change from LOW to HIGH? but I can change from HIGH to LOW also.
What about the integer number in audits? We are getting the following audit for urgency change:
What does this 6 and 2 mean? How to get the Urgency Name from the Id? or Id from the Urgency Name?
Let me know in case of any concerns.