Hi, I have setup PD to write incidents to my private channel, works as expected.
Issue - However, when I attempt to acknowledge or resolve the incident from my cell phone using the slack app, it fails, saying, my accounts are not linked.
Checking my profile in Pagerduty, clearly shows my PD account is linked to slack. I believe this is not an issue with Pagerduty but possibly with slack? as all of this works using either slack or pagerduty from my laptop. It also works perfectly fine, using my pagerduty app on my cell phone. I had a few other co-workers test the same, seems to work fine for them from their own cell phones! Using an iPhone 8 with latest slack and pagerduty apps.