Resolved - A resolved incident has been fixed. Once an incident is resolved, no additional notifications are sent and the incident cannot be triggered again.
I’m using PagerDuty + Prometheus and I would like to trigger new incidents whenever an incident is resolved, but the underlying signal hasn’t been resolved (i.e. Prometheus is still firing alerts that are being reported to PagerDuty).
Is this possible? I know incidents in are grouped by group_by (https://www.pagerduty.com/docs/guides/prometheus-integration-guide/), but in this case I’m looking to re-trigger incidents that have the same set of alert labels.