Unless you spent the last few years on a remote deserted island, you might have noticed some changes in how work gets done at your company. Whether you call it Digital Transformation, DevOps, or Digi-DevOps-ification, it reaches far beyond just your Development and Operations teams. To be a successful digital business, it requires everyone to become more responsive to the rising expectations of customers. In this session, you’ll hear how PagerDuty, itself a digital business, has transformed how it operates by integrating technology to solve problems across BusinessOps, Customer Support, DevOps, ITOps, SecOps, and more.
Dave Cliffe, Head of Imagineering, PagerDuty
Kat Gaines, Manager, Customer Support, PagerDuty