Pagerduty notes added to the worknotes in SN


(Sonita) #1

Hi , not sure why we received this on an incident work note:


Work notes (Internal Only)•

2019-01-09 08:43:27

PagerDuty incident was not created as the following items are not mapped to PagerDuty:

(Nadine Javier) #2

Hi Sonita! It looks like there is an issue with how your Configuration items or Assignment groups are mapped to PagerDuty, we also have an article in our knowledge base that can help troubleshoot an issue like this

(system) closed #3

This topic was automatically closed 21 days after the last reply. New replies are no longer allowed.