@macsebi & @JonParodi - Thanks for your feedback on auto-close and voting in the fourms.
There are a few reasons - mostly technical, none of them fascinating - why topics in #support and #dev auto-close 21 days after the last reply. We’re always looking at ways to improve the forums and will see what we can do to change this and keep feature request topics open.
As @jbaldo mentioned, we still track customer interest in feature requests even after a topic has been auto-closed. We use a system that allows us to track feature requests from all sources, including the forums, meetings, events, phone calls, and support tickets.
TL;DR: We’ll look at ways to keep long-standing feature requests open. Until then, your votes still count even when a topic closes.
Please open a new topic in #meta if you have any other suggestions!