Nagios two way integration not working

Hi

I am using Pageduty and integrated nagios.
We get alerts generated from Nagios in Pagerduty
but If I acknowledge alert in Pageduty it doesn’t update acknowledgment in Nagios

I have gone through troubleshooting docs provided by Pageduty

Looking for some suggestion

HI Tushar,

Thanks for reaching out on our community. To troubleshoot this further however we will need you to contact Support@pagerduty.com with a link to the Service in question and examples of Incidents that did not resolve.

We don’t recommend posting any URLs to your account or sensitive information as this is a public platform.

John

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