List incidents with information about merge


(Ladislav Prskavec) #1

After someone merge incidents and I’m getting list of incidents over API, there are not information about that. I don’t see anything in LogEntry or Incident object itself.

Where I can look in API for this information? I need merge this incidents in my report too if they are already merged.


(John O'Donnell) #2

Hello Ladislav,

Thanks for reaching out, to your question –

You should be able to get information about merged incidents from the GET /incidents endpoint (list of incidents over API).

Merged incidents are marked as resolved by merge, this can be found in the API responses under the resolve_reason field with the type merge_resolve_reason which would also provide an incident reference with the incident ID of the remaining incident.

i.e. If you are merging incident A and incident B, getting the incident details of incident B would show that it was merged into incident A.

Hope this helps clarify things, please let me know if not or if you have any further questions.

Kind regards,

(system) closed #3

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