11/1/17 PagerDuty 101: Configuration & Responder Training

pd101

Every new user should have the opportunity to learn PagerDuty best practices to ensure that they’re set up for success. While our online resources and Support Knowledge Base are available for you, we recognize that having a live training — a place to ask questions as they come up — to further assist you as you get started with PagerDuty is also very helpful. With that, we’re excited to announce that our Customer Success team will be launching PagerDuty 101, our new bi-weekly configuration and responder training!

These 60-minute trainings will be hosted twice a month and are relevant for incident responders, admins/managers & account owners. Customers who have recently purchased PagerDuty, new users who have recently been added to PagerDuty, and those who are trialing our product, can all learn how to properly set up their PagerDuty account, respond to incidents, and see if their account is following best practices.

To ensure that your PagerDuty account is well equipped to assist with any incident response actions, we’ll cover the best practice ways on how to:

  • Invite users to your account
  • Create schedules and overrides
  • Set up escalation policies
  • Configure services and integrations
  • Utilize extensions and API access keys
  • Add teams
  • Respond to incidents
  • Manage user profiles

Best of all, you’ll be able to ask questions during our live Q&A. We look forward to seeing you in on of our PagerDuty 101 trainings!

Register for one of our upcoming sessions:

  • Wednesday, November 1, 2017
  • Wednesday, November 15, 2017
  • Wednesday, November 29, 2017

REGISTER NOW

In case you missed it, check out this PagerDuty 101 Training Session to see an overview of how to configure the basics and respond to incidents in your PagerDuty account!

PagerDuty 101 is a bi-weekly Configuration and Responder training designed to get you up and running on PagerDuty while utilizing best practices. Register and join us for the next session using this link.

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