iOS App Problem

mobile
questions
ios

(Paul Goertz) #1

Our initial use of the iOS app for PagerDuty was fine. Then after a time (possibly 5-6 months ago) the app stopped showing the description of our pages. Those of us with Android devices have no such issue; full description is accessible.


(Ashley Brooks) #2

Hey Paul - Welcome to the PD Community!

This issue is often due to an incorrectly formatted JSON event. I’ve seen cases where the details field was left out because of a misplaced curly brace. Dropping the event into a JSON linter should help, but I’d also be happy to take a look!

Please feel free to email us at support@pagerduty.com with your JSON event data as well as your iOS version in case we need to report a bug, and I’ll investigate further.


(system) #3