We have setup Pagerduty but we have some queries which are rise in our mind again and again.
When we add multiple layer in Schedule its seems the last layer take the precedence of earlier layer. Is it true?
If we did not add a user in Schedule and add him/her in only escalation policy that user will get the notification or not? As per my current knowledge that user will get notification and its the only way to notify multiple user for a problem?
Please help me to find out the answer of above question and it will grow my confidence.
Thanks in advance.