I have a JIRA cloud integration in place with PD. I have configured extension for creating a Bug from PD into JIRA when an incidence occurs in PD.
However based on the incidence’s properties in PD , I wish to generate different type of issues in JIRA .
- Is it possible that PD can allow me to configure the incidence types - e.g System Support , Bug, Security, performance etc ? and HOW?
- If PD allows me to create custom incidence with a identifiable property containing type , how can I configure the JIRA extensions to create that type of issue accordingly
Any help will be appreciated