How to find out who escalated the incident in slack itself?


(MRajan) #1

Integration from Pagerduty to slack we are only able to acknowledge and resolve the incidents, but want to check who escalated the alert in slack itself.

(Anton Van Oosbree) #2

Hi Manju,

We do not currently offer the ability to see who escalated/re-assigned an incident in the Slack extension. If you send additional details about your use case to, we can submit a formal feature request on your behalf.

(MRajan) #3

Hi Anton,

Thank you so much for the reply.
I will escalate it support for this feature how many days it will take to add the new feature.:blush::blush::blush::blush:

(system) #4