How can I customize alert fields from pagerDuty to another app


(Cyril Ibeka) #1

How can I modify the content of what pager duty sends out to another app. Currently, this is the format I get from pagerduty and I have to click the link to see the actual content:

Urgency: high
Date Opened: July 2, 2018 6:45 PM
Escalation Policy: Default
Number Of Escalations: 0
Description: link to description

Is it possible to configure the Event Details to show as part of the list without having to click the link to see the message?

(Anton Van Oosbree) #2

Hi Cyril,

There is not an option to customize PagerDuty notifications, though I can see how that would be helpful. I’ll pass your feedback along to our Product Team

(system) #3