How am I notified when someone requests me as a responder?

notifications
official
incidents

(Angela Apinyavat) #1

When you are added as a responder you will be notified via the first contact method listed in each of your notification type for your high-urgency notification rules.

If you have email, SMS, phone, and push for iOS and Android, listed as your notification type you will be immediately notified through all of those outlets despite the rules applied for your high-urgency incidents.

For more information on adding responders, see Adding Users to Existing Incidents.