I work for Onix Networking. We primarly provide 3rd party support for Google’s enterprise product G Suite, however we are branching out into providing support for other products now including Search, Chrome, and Custom Applications. I manage our ticketing system (FreshDesk) and implemented the integration between FreshDesk & PagerDuty. We use PagerDuty during our on call hours / non-staffed hours.
Howdy Welcome to the community, Greg!
Does this mean Google App Maker? Looks neat
The “other products” part doesn’t actually refer to Google App Maker as it’s already part of G Suite. We provide break/fix support for Google App Maker but not code review services.