Get Priority from Name

Hi,

In log entries we are getting logs as follows for priority change:
“old_priority”: {
“account_id”: 324911,
“color”: “f9b406”,
“created_at”: “2019-12-11T22:39:46+05:30”,
“description”: “”,
“id”: 68029,
“name”: “P3”,
“order”: 65536,
“schema_version”: 0,
“updated_at”: “2019-12-11T22:39:46+05:30”
},
“new_priority”: {
“account_id”: 324911,
“color”: “555555”,
“created_at”: “2019-12-11T22:39:46+05:30”,
“description”: “”,
“id”: 68030,
“name”: “P4”,
“order”: 2048,
“schema_version”: 0,
“updated_at”: “2019-12-11T22:39:46+05:30”
}
Here we are not getting internal id of the priority. For that we need to use List Priorities REST API . Is there any other way where we can get the internal id of the Priority?

Regards,
Sonal

Hi,

Many thanks for bring this to our attention.
We have raised this internally and will let you know once the issue is fixed.

Cheers

Hi @Sonal1, our engineers have now updated this so the priority ID is displayed. Thanks again for bringing this to our attention!

1 Like

Great news, Thank you.