Casey, Shawn, Tagh, Mike and Mikael – thank you for your thoughts on how you’d like to see this work. This is very helpful. Sounds like there are a few different things you’d all like to see:
- Ability to run a command such as “/pd ep” and then pick an Escalation Policy – you can then see who’s on call right now
- Ability to have On Call Handoff Notifications (OCHONs) directed into your team’s channel, so you can see when a shift change occurred
- Some way to attach a PagerDuty Service or Schedule to a Slack Channel, so that people in the room can easily see who’s on call. Perhaps in the Channel Topic or via a simple command to query who the on call is?
Did I miss anything else?
The good news is that we’re working on all three I’ll reach out to all of you on this thread when we kick off the early access program in the coming weeks.