Norm Robinson from Catchpoint here. Just wanted to give some updates on PagerDuty’s integration with our platform.
Earlier this year, Catchpoint made some updates to our alert endpoint configuration, so users are now able to integrate with multiple PagerDuty services by sending specific alerts to different endpoints. You can learn more about that functionality in our alert webhook guide.
Also, we’ve fixed an issue where Catchpoint alerts would not auto-resolve within PagerDuty. Now, by using a switch statement in your alert template, events can auto-resolve when the notification level improves in Catchpoint.
You can learn more about the integration in our help documentation here. Thanks!