Custom incident action button not visible on all incindents


(Akanksha Jain) #1

I created an action following and assigned to the service created. But the button is still not visible on the incidents. I am using trial version. Ideally I should be able to see the button on all incidents at Also when I click on service there is a red warning sign “Awaiting Response” What does this mean? does that mean it has invoked the action and waiting for the http api to respond? Also I am using http url as incident url. I hope https url is not compulsory.

(Akanksha Jain) #2

OK I could see the button now. we need to click on one event and the button is there. List all incidents page doesn’t have the button.

(system) #3