Hi Jason and Plamen,
I’m on the product team here at PagerDuty. Good questions on the command console! One clarification: the Infrastructure Health portion does update as new alerts and incidents are created, but the other panels don’t yet.
However, I totally understand that when you’re using the command console for operational visibility, it’s important to have synchronized, live data between the different panes. We’ll be iterating the overall command console experience next year, and will be adding liveness as part of that. We’ll also be adding more liveness throughout the rest of the platform, including the incident dashboard.
Happy to discuss roadmap in more detail — just shoot me an email at email@example.com and I can loop in the right PMs.