As the title says pagerduty no longer overrides system volume when my phone is on silent. Here are the things I have tried…
- Restart phone
- Uninstall/reinstall app
- Confirmed that PD is a priority app on my phone, that high-urgency override system volume and high-urgency override do not disturb are enabled and have the proper permissions.
I’ve tested this by both sending test notifications from the web UI and by having a colleague escalate a high priority page to me. With my phone on silent and the overrides enabled in the app settings I do not get an audible notification.
If I put my phone into do not disturb mode and turn the system volumes up on my phone I do then receive an audible alert for test notifications and high priority alerts.
This worked as expected yesterday during the day. I received audible alerts for high priority pages like normal. The app updated to version 5.75 in the evening and now the volume override option no longer works.
Phone is a Samsung S9 / Android 9
App is v5.75 (7379)