About the Support & Training category

(Jonathan Curry) #1

This is the place to get help using PagerDuty - whether it’s configuring services, setting up complex schedules, customizing integrations, or anything in between. This category is actively monitored by our Support team.

  • Ask questions about setting up and using PagerDuty

  • Learn about new features and how other people are using them

  • Share your best practice tips for managing your account and on-call responsibilities

How can I get help?

If you have a question about using PagerDuty, we recommend checking out the knowledge base or our vast collection of integration guides first, and searching the community, as there’s a good chance our docs or community already have an answer for you!

:ballot_box_with_check: Tip: You can find solved and unsolved issues to see what’s been answered, or see how you can help other people, by looking for the solved checkmark.

Still can’t find what you’re looking for? Feel free to create a new topic in the pertinent category and we’ll make sure you get an answer.

If you have an issue that’s specific to your account, like questions about an invoice or trouble making a payment, please create a support ticket and our team will get back to you.

(Jonathan Curry) #2