About the Support & Feature Requests category

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Have questions about a feature or why something happened the way it did? Our Support team actively monitors this category and will make sure you get an answer ASAP.

:books: Support Resources

:ballot_box_with_check: Solving Topics

If you post a question and get a response that solves your problem, make sure you click the :ballot_box_with_check: Solved button on the answer so that others can easily find the solution as well.

:rescue_worker_helmet: Want to help out?

You can find unsolved issues by clicking Questions at the top of any category page, or by looking for topics without a checkmark. See if you can help others and increase your ranking in our upcoming community recognition program!

:point_right: Heads up

If you have an issue that’s specific to your account, like questions about an invoice or trouble making a payment, please create a private support ticket so our team can verify your identity and help you get exactly what you need.

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