The Hyperlink of the PD incident in slack message doesn't work

Hi Team,

We have slack -> PD integration enabled, suddenly from today we 10:45 UTC the hyperlink doesn’t work for PD incident in Slack Message and we symbol “>” misplaced in the template.

Could you please help to look into this?

Hi Sujita,

It seems like a new line in the Summary of the provided payload is causing the webhooks in Slack to break the expected formatting. Apologies for that!

We’ve submitted a report to our engineers around this and will follow up with you when we have an update.

Thanks for looking into this @geeth.
Between when can we expect the fix ?

Hi Sujita,

We’ve raised this with our engineering team and will update you as soon as we hear back!

Hi Sujitha,

I received confirmation that our engineering team is actively working to resolve this issue!

Once this is resolved, we will update you hear in this thread.

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any update on this issue? it makes the slack notifications from PD really clutter :frowning:

Hey Frederic,

Not just yet but we hope to have this solved soon! As Geeth mentioned once we do we will update the thread :slight_smile:


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