The "All Incidents" page in the Web UI doesn't show all incidents in Chrome

Hi!

I started to experience this a few weeks ago: the “All Incidents” page (i.e. https://mycompany.pagerduty.com/incidents) got “stuck” in showing the latest incident to be in February. If I logged in with a brand new/clean browser profile, the latest incidents would show up as expected. First I suspected the reason to be some browser extension, but it turned out to be data stored in Local Storage. Once I cleared everything from Local Storage (for the given site/domain, i.e. mycompany.pagerduty.com), the latest incidents showed up.

I’m using Google Chrome (currently v91.0.4472.77) on Ubuntu, but there were colleagues of mine using Windows with the same symptom and the same solution worked for them.

Hello Zsolt,

Thanks for reaching out on our Community space! As this is a public forum I would recommend not sharing personal details like this and instead reach out to support@pagerduty.com and our support team can assist you.

John