Status Dashboards

When an incident is created before a status update can be placed the Status Dashboard is showing “this incident has no updates”. Is there a way that I can customize that message to something other than that?

Hi David,

That message can’t be customized at this time, but we would be happy to take that as a feature request!

Can you email us at so we can file it for you?

What you could do instead would be to set up a Response Play so that a Status Update is published automatically when an Incident is created so that that message never displays. You can read more about that here:

Thanks for writing in, and let us know if you’d like to file that feature request at


:+1:t3: :+1:t3: :+1:t3: :+1:t3:

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hi pagerduty im new here