I like the /pd oncall
command, but when people from other teams want to reach the current on call for my team they don’t necessarily know which schedule to lookup. In fact my team has multiple schedules in our escalation policy that may be relevant to a particular user looking for support.
I want to create a shortcut in my teams support channel to show the current on call users for multiple schedules. The output should be similar to the oncall
slash command but no user input is required, just click the shortcut and the workflow does the rest!
Is there a recommended way to do this? Can a workflow step be added to the PagerDuty Slack App to enable this feature?