Setting incident priority with Azure integration


Is there a way to assign a priority to an incident that’s generated against an Azure-integrated service? For example, today I have service A that has a working integration with my Azure App Insights instance. We configured a web test that, when it fails, automatically opens an incident in PagerDuty. This part works out of the box today.

However, I noticed the PagerDuty incident does not have a priority assigned to it. I have to manually go into the web console and choose a priority from the dropdown. Is there a way I have the Azure integration with PagerDuty choose a priority to assign instead?


You can configure event rules that inspect the incoming alert payload and set the PagerDuty Priority as appropriate for that alert type.