I would like to create an inbound field rule for the ServiceNow field Configuration Item (cmdb_ci). I understand from the product documentation that I can set it from the payload, but I can’t find anything close to a CI field there. The documentation references 2 examples rules available with the base installation, once of which uses “log_entries.channel.details.ci” (judging by the screenshot) but I don’t see “details.ci” in any of the payloads.
I’m sure there’s something I am missing here. Any suggestion would be greatly appreciated.